Prime Slots Casino Review
Prime Slots is owned by Prime Online Ltd which is registered in the British Virgin Islands. The games on the UK website are operated by NG Communications Ltd, which is based in Malta and licensed by the UK Gambling Commission.
I did a withdrawal with this site it i did a withdrawal with this site it was suppose to be pending for 11 hours its now been 2 days, i have contacted live chat a few times to be told im on the priority list and to wait for a email which will be very soon, apprantley yesterday which i never got, and guess what my withdrawal is still pending. Its now the next day and its still pending. Prime Slots fantastic slot catalogue is powered by three well established casino software providers: NetEnt, Amaya and Neogames. Some of the most popular NetEnt online slot machines that can be played at this casino are Gonzo’s Quest, Jack Hammer, Blood Suckers and Jack and the Beanstalk. Prime Slots does exactly what is says on the tin: offers ‘prime’ video slots from one of the best developers in the business – NetEnt. You’ll find over 150 top games including new faves like Steam Tower and old classics like Starburst, but it’s the totally no.
The site was founded in 2011 and focuses on ‘jackpot and slot games’, with a great range of online slots and a unique jackpot offer. The ethos behind the site was to create an intuitive, easy-to-use and simple website, to offer players a seamless experience through the desktop and mobile sites.
Primed for Slots
The name of the site tells you all you need to know in terms of their focus, and this site really is all about the slots. Prime Casino has incorporated games from top providers such as NetEnt and Cryptologic, as well as some of the hard-to-find slots from NeoGames.
Classic NetEnt titles include Jack Hammer, Starburst and Twin Spin, while slots fans will love some of the more rare NeoGames title such as Slot 777, Ice Land, and Legend of Terra.
The site also advertises an exclusive jackpot, where any player can land up to £1 million just by playing on any of the slots at Prime Slots. On top of this there are also live tournaments with prizes on offer for players at the top of the leaderboard. These are free to enter with all players eligible, so if you’re planning a slots session, it could pay to enter the tournament.
Spins and VIP Rewards
With a name like Prime Slots, it’s no surprise that a big part of the welcome offer is made up of bonus spins. There are two sides to the opening salvo, which work out as below:
Prime Slots Casino Bonus and Promotion
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Prime slots also offer live tournaments that we mentioned earlier where players can compete for ‘incredible’ prizes simply by playing their favourite slots. You’ll be ranked by your gameplay on the day, and those at the top of the leaderboard will be rewarded.
There’s also the VIP programme which has seven levels from new member up to prestige VIP member. You can work your way up the levels by earning loyalty points through frequent play on the site, but the top two levels are invite-only. Rewards include higher deposit and withdrawal limits, exclusive VIP tournaments, personalised offers, monthly cashback and a personal account manager.
Scratchcards, Table Games and Everything Else
Such is the focus on slots at Prime Slots that players who like to frequent the live casino or table games are likely to be disappointed. There are a handful of instant-win and scratchcard games, just one Roulette game, one Blackjack game, and one video poker game.
There’s no live casino at all, but one suspects that Prime Slots is not trying to compete in the crowded casino space, but is putting all of its focus on the slots market.
Prime Service
In terms of customer service, Prime says that it follows a “CARE” principle – Customers Are Really Everything.
To this end it has produced a very good FAQ section which covers most, if not all common queries, while customer support agents can be contacted via live chat, email or phone. Unfortunately it’s not a 24/7 service (which is the industry benchmark at the moment), but at least they are open 7 days a week from 8am to 1am CET.
Dedicated to Mobile Play
The mobile site is HTML based, and as such can be accessed on any iPhone, iPad, Android, Windows, or Blackberry device. It’s quick to load, smooth, and suffers from no buffering or lag.
To access the mobile site you need to scan the QR code on the website or click the relevant link for your type of device to receive the access code via SMS. The whole site is designed and optimized for the best display on the small screen, and the beauty of phones and tablets is that the touchscreen interface makes slots action that little bit more immersive and exciting.
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Our Appraisal
Prime Slots have got a well-designed website and mobile site, which is easy on the eye, intuitive and easy to navigate. With over 150 top slots titles, there is something for everyone and the exclusive jackpot is a unique idea to entice players back to the casino.
However, it’s a stretch to call this a casino, when perhaps it should be known as a slots site. There’s very little else in the way of table and casino games and that will put off plenty of potential customers.